The Indian Railways has streamlined its digital services with the launch of the SwaRail Super App—a single platform that merges features from multiple older railway apps into one unified interface. Whether you’re booking reserved or unreserved train tickets, checking your train’s running status, getting platform tickets, or ordering food on the go, SwaRail simplifies the entire experience.
Here’s a step-by-step guide on how to use the SwaRail app to book train tickets online—along with a breakdown of its features, benefits, and FAQs for first-time users.
Table of Contents
Summary Table: The SwaRail Super App
Category |
Details |
|---|---|
App Name |
SwaRail |
Service Offered |
Train ticket booking (reserved/unreserved), live train tracking, food, etc. |
Ticket Types |
Reserved, Unreserved, Season, Platform |
Booking Time (Tatkal) |
AC Class – 11:00 AM; Sleeper Class – 10:00 AM |
Login Requirement |
IRCTC credentials |
Supported Platforms |
Android & iOS |
Official Website |
|
App Mode |
Beta (features being updated regularly) |
Replaces |
IRCTC, UTS, NTES, Rail Madad, Food on Track apps |
What Is SwaRail and Why It Matters
The SwaRail Super App is a major leap forward in digital infrastructure by Indian Railways. Previously, users had to download multiple apps to access different services—UTS for unreserved tickets, NTES for live train updates, IRCTC for reservations, etc. SwaRail now consolidates all those services, making it a one-stop solution for Indian rail passengers.
How to Book Reserved Train Tickets Using SwaRail
Booking a reserved train ticket using SwaRail is straightforward. Follow the steps below:
Step-by-Step Process:
- Download & Launch the SwaRail App from Google Play or the Apple App Store.
- Log in using your IRCTC credentials. If you don’t have one, you can register within the app.
- From the home screen, go to “Journey Planner” and tap on “Reserved”.
- Enter:
- Departure station
- Arrival station
- Date of travel
- Travel class (e.g., Sleeper, 3AC, 2AC)
- Quota (General, Tatkal, Ladies, etc.)
Note: Tatkal booking opens at 10:00 AM for Sleeper class and 11:00 AM for AC class.
- Tap “Search” to see available trains.
- Choose your train and preferred class. Tap “Yes” to proceed.
- Enter passenger details (name, age, gender, berth preference).
- Review the fare and trip summary.
- Enter the captcha and tap “Book Now”.
- Select a payment method and complete your transaction.
Your e-ticket will be sent to your registered email ID and available in the app.
How to Book Unreserved Train Tickets via SwaRail
SwaRail also supports unreserved and season ticket bookings, which previously required a separate app (UTS). Here’s how you can do it:
Booking Steps:
- From the SwaRail home screen, select “Unreserved”.
- Choose your ticket type:
- Normal (one-time journey)
- Season (valid for a fixed duration)
- Pick either “At Station” or “Outside Station”, depending on your location.
- Enter:
- Source station
- Destination station
- Train type
- Number of passengers
- Class of travel
- Tap “Proceed to Book” and confirm fare details.
- Click “Book Now” and select a payment method.
Your ticket will be generated instantly and available within the app.
Booking a Platform Ticket with SwaRail
Need to enter the station just to see someone off or receive them? SwaRail makes booking platform tickets fast and easy.
Here’s How:
- From the home screen, tap “Platform Ticket”.
- Select your station location (Outside or At Station).
- Enter the station name and number of persons.
- Confirm the fare and tap “Pay”.
- Choose your payment method and finalize the booking.
The platform ticket will be instantly issued and accessible via the app.
Additional Features of the SwaRail Super App
Beyond ticket booking, SwaRail provides multiple tools and support features:
1. Live Train Status
- Track real-time location by train number or station.
2. PNR Enquiry
- Check the status of your ticket (confirmed, RAC, waitlisted).
3. Coach Position
- Get information on coach sequence and platform numbers.
4. On-Board Food Ordering
- Enter your PNR to order food from partner services at upcoming stations.
5. Complaint & Refund Portal
- File grievances, cancel bookings, or apply for refunds directly through the app.
Why SwaRail Is Better Than Older Apps
SwaRail merges the functionality of apps like:
- IRCTC (ticket bookings)
- UTS (unreserved tickets)
- NTES (train status)
- Food on Track (food delivery)
- Rail Madad (complaints)
This means less hassle, fewer logins, and one streamlined interface for everything related to your train journey.
Availability and Login Requirements
- Available for both Android and iOS users
- Currently in Beta, so expect frequent updates
- Requires a one-time login with IRCTC credentials
- Secure payments via UPI, cards, net banking, and mobile wallets
Official App Link & Website
- Official Website: https://www.irctc.co.in
- Google Play Store: Search for “SwaRail”
- Apple App Store: Search for “SwaRail”
Frequently Asked Questions (FAQs)
Q1. Do I need a separate account for SwaRail?
A: No. You can log in with your existing IRCTC account credentials.
Q2. Is SwaRail a government app?
A: Yes. It is officially developed under Indian Railways to unify digital rail services.
Q3. Can I cancel tickets via SwaRail?
A: Yes. Reserved tickets can be canceled through the app, and refunds are processed as per IRCTC policy.
Q4. Is the app available in regional languages?
A: The current version is primarily in English and Hindi. Regional language support is expected in future updates.
Q5. Is there an extra charge for using SwaRail?
A: No. Only standard booking charges and IRCTC service fees apply.
Final Thoughts
SwaRail is a powerful upgrade in the Indian Railways’ digital ecosystem. With its all-in-one functionality, user-friendly interface, and support for all ticket types, it’s a must-have app for anyone who regularly travels by train in India. Whether you’re a daily commuter or planning a long-distance journey, SwaRail centralizes everything you need—making rail travel smarter and more efficient.
For More Information Click Here
